You can obtain the tracking number for your order by clicking on "Track My Order" link on the top right hand corner of the website or via the URL link that was included in your order confirmation e-mail.
All deliveries are made via Australia Post. The tracking number link will direct you to the Australia Post website where you can obtain the most up to date information regarding the whereabouts of your delivery.
If you have misplaced your order confirmation e-mail or require further assistance please contact our Customer Service Team on 1300 858 049 or via email sales@clubwinedirect.com.au.
| Order being processed | Your order is being processed. |
| Order partially shipped | At least one product within your order has been dispatched for delivery where multiple products have been ordered. |
| Shipped | All products within your order have been dispatched for delivery. |
| Cancelled | Your order has been cancelled. |
| Back Ordered | A product within your order has been placed on back order. |
| Returned | A product(s) has been returned. |
Other points to note: